Wellbeing Conversations

The NHS People Plan highlights the importance of regular conversations about wellbeing through this ambition:

“From September 2020, every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within an appraisal, job plan or one-to-one line management discussion, and should be reviewed at least annually. As part of this conversation, line managers will be expected to discuss the individual’s health and wellbeing, and any flexible working requirements, as well as equality, diversity and inclusion.”

Visit the NHS People website to read real-life case studies about the impact of having well planned wellbeing conversations.

This video by NHS England and NHS Improvement describes what one is and what it should include:

Within national and local policy, it is increasingly acknowledged, researched and evidenced that coaching conversations are a key enabler to empowering people to improve their own health and wellbeing.

The NHS People Plan 2021 states that ‘every member of the NHS should have a health and wellbeing conversation and develop a personalised plan. These conversations may fit within the appraisals, job plan or one-to – one line management discussions and should be reviewed at least annually. As part of these conversations there will be an expectation to discuss the individual’s health and wellbeing, flexible working requirements, as well as equality, diversity and inclusion’

 

Aim of a great Coaching Wellbeing Conversation:

  • Conduct open conversations that identify person centred goals, connecting behaviour change to their goals the individual cares about
  • Support people to identify practical and achievable solutions
  • Guide people to take responsibility and make their own choices
  • Motivate and support people to take action, review their progress and adjust their action as required
  • Develop a collaborative relationship with people based on rapport and trust
  • Utilise coaching tools and skills to promote autonomy and independence
  • Understanding coaching process and its application in a personal health and wellbeing plan
  • Help staff to feel better supported at work

 

Health & Wellbeing Conversations

To help support Health and Wellbeing conversations within your team, a new Leaders Action form has been produced.  This form is an aid to help you capture the key messages that colleagues within your team will be telling you about in regards to their own Health & Wellbeing.  The aid is there to support you with the coaching conversations you will have to understand the who, what, why and when – please utilise this feedback to support your team and help to strengthen your local action plans.  To access the form, please click here: Health Wellbeing – Leaders Action Form

 

Find out more about wellbeing conversations within the NCA

Access more information and guidance on how to have a meaningful wellbeing conversation as a colleague or leader within the NCA. You will need to be logged into your work IT system/logged into VPN to access the NCA Intranet or view the resources below.