Patients & Customers

Great teams are passionate about making a difference and changing outcomes  for their patients, service receivers +/or customers. They use data, systems and processes to make it possible to be ambitious, bold and pioneering as well as safe and reliable. Colleagues collaborate with other teams and across the system to continuously improve.


We COLLABORATE – to ensure the best outcomes for all.


Safe & Reliable

We share responsibility for keeping standards consistently and reliably high, because we know it matters to outcomes


We really care about what matters and so we measure our success by the impact we make on saving and improving lives


We seek out ways to improve and innovate to deliver services that are better, more efficient and benefit more people