Key Lines of Enquiry –KLOE

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There are five questions we ask of all care services.

Key Lines of Enquiry –KLOE

Key Lines of Enquiry are at the heart of the way we regulate and they help us to make sure we focus on the things that matter to people.

Is your service:

  • Safe? Service users, staff and visitors are protected from abuse and avoidable harm.
  • Effective? People’s care, treatment and support achieves good outcomes, promotes a good quality of life and is evidence-based where possible.
  • Caring?
  • Responsive?
  • Well-led?

We’ve also included some handy blogs to describe and explain about KLOE’s usefulness here and here