Engaging Hearts, Mind & Spirit

When engaging with their people, leaders need to engage HEARTS, MIND & SPIRIT to help them to:

• Understand – the rationale – why?
• Believe – be committed to ‘it’ being the right thing to do
• Feel – be personally committed & motivated to ensure delivery
• Act – behave in a way that is congruent with what is to be achieved

And..

• Be prepared and able to communicate this in a compelling way to those they lead through understanding different styles and ways of receiving information (heart, head & hands)
• Get the balance of challenge and support right
• Involve and engage their people/team early (Nemawashi) and ongoing

 

Read this short article about the impact of communicating change to the heart, head and hands.